Skip to content
  • Need help? Call Us:
  • 01405768030 (Main Office)
  • 01904 942265 (York)
  • 01724 500695 (Scunthorpe)
  • 01302 579030 (Doncaster)
  • 01977 526895 (Pontefract)
  • Home
  • Shop
  • Areas We Cover
    • General
    • Doncaster
    • Scunthorpe
  • Help & Advice
  • Gallery
  • Contact Us
  • Home
  • Shop
  • Areas We Cover
    • General
    • Doncaster
    • Scunthorpe
  • Help & Advice
  • Gallery
  • Contact Us
£0.00 0 Basket
  • Mobility Scooters
    • 4 mph Scooters
    • 6-8 mph Scooters
    • Travel Scooters
    • Folding Mobility Scooters
  • Wheelchairs
  • Rise and Recline Chairs
  • Stairlifts
  • Bathroom
  • Bedroom
  • Daily Living Aids
  • Eating
  • Incontinence
  • Travel
  • Walking
  • Mobility Scooters
    • 4 mph Scooters
    • 6-8 mph Scooters
    • Travel Scooters
    • Folding Mobility Scooters
  • Wheelchairs
  • Rise and Recline Chairs
  • Stairlifts
  • Bathroom
  • Bedroom
  • Daily Living Aids
  • Eating
  • Incontinence
  • Travel
  • Walking
  • Home
  • Shop
  • Areas We Cover
    • General
    • Doncaster
    • Scunthorpe
  • Mobility Scooters
    • 4 mph Scooters
    • 6-8 mph Scooters
    • Folding Mobility Scooters
  • Wheelchairs
  • Rise and Recline Chairs
  • Stairlifts
  • Bathroom
  • Bedroom
  • Daily Living Aids
  • Eating
  • Incontinence
  • Travel
  • Walking
  • Help & Advice
  • Gallery
  • Contact Us

VAT Relief

About VAT Exemption

VAT exemption allows chronically sick or disabled people to buy eligible items at 0% VAT thus saving them money. Disabled people do not have to pay VAT when they buy equipment that has been designed solely for disabled people, or on the adaptation of existing equipment so they can use it. Also, VAT is not charged on certain services provided to disabled people, including some building work to adapt a disabled person’s home and the hire of disability equipment like wheelchairs.

Goods and services on which you do not have to pay VAT are often referred to as ‘zero-rated’ or ‘eligible for VAT relief’. The rules about VAT relief for disabled people can be complex, but we’re here to make life easier.

What proof do we need to provide?

In order to waive VAT on your purchase, the government requires a simple declaration to be made as to the nature of your disability at the time of ordering. No proof of your disability need be shown to any party at any time.

It’s very easy to claim VAT relief, all we need to know is the name, address of the person the item is for. We don’t need a doctor’s letter or any reference numbers.

The above information can be provided during the online checkout.

Displayed Prices

All prices displayed on the Mobility House website are exclusive of VAT as we almost exclusively supply those who qualify for VAT exemption.. If you do not qualify, it is available to be added at checkout.

Who is eligible for VAT relief?

VAT law states that you must be ‘chronically sick or disabled’ to qualify for VAT relief.

A person is ‘chronically sick or disabled’ if they either:

  • have a physical or mental impairment that has a long-term and severe effect on their ability to carry out everyday activities
  • have a condition that doctors treat as a chronic sickness – like diabetes, for example
  • are terminally ill

A person with a temporary injury like a broken leg would not qualify, nor would a frail older person who is otherwise well and not disabled.

Things to Remember

We do NOT decide if an item is or isn’t exempt and we don’t make any more or less money if we charge you VAT or we don’t charge you VAT. If you tick to disable the VAT exemption during checkout, or you are not eligible for VAT relief, we are obliged to charge you the full prevailing VAT on the whole of your order.

Not all products are eligible for VAT relief, so we are obliged to charge VAT at the prevailing rate for those products that are not VAT exempt. Postage charges are not eligible for VAT relief.

More information

You can find out more about VAT relief for disabled people on the HM Revenue & Customs website. If you cannot find the answer to your questions there, you can call their Charities Helpline, which covers VAT relief for disabled people on 0300 123 1073 .
Here at Mobility House, we provide an extensive range of mobility aids – including mobility scooters, folding mobility scooters, rise and recline chairs, wheelchairs, and stairlifts – to our valued customers in Doncaster, Pontefract, Scunthorpe, York, and beyond. For all your mobility scooter needs and more, call Mobility House today.
Mobility House Ltd, 82 Boothferry Rd, Goole DN14 6AA is an appointed representative of Mark Bates Limited t/a Premier Care of Premier House, Londonthorpe Road, Grantham, Lincs, NG31 9SN, which is authorised and regulated by the Financial Conduct Authority. Register number: 308390.

Quicklinks

  • Home
  • Shop
  • Areas We Cover
  • Gallery
  • My Account
  • Basket
  • Contact Us

Useful Links

  • Delivery
  • Privacy Policy
  • Returns Policy
  • Terms and Conditions
  • VAT Relief
  • Snap Finance

Mobility Scooters

  • Mobility Scooters
  • 4 Mph Scooters
  • 6-8 Mph Scooters
  • Travel Scooters
  • Folding Mobility Scooters

Our Products

  • Wheelchairs
  • Rise & Recline Chairs
  • Stairlifts
  • Bathroom
  • Daily Living Aids
  • Eating
  • Incontinence
  • Travel
  • Walking

Contact

  • Main Office: 01405768030
  • mobilityhouse@aol.com
  • 82 Boothferry Rd, Goole DN14 6AA
  • 33 Grange Lane, New Rossington, Doncaster DN11 0LN
Mobility House Ltd, 82 Boothferry Rd, Goole DN14 6AA is an appointed representative of Mark Bates Limited t/a Premier Care of Premier House, Londonthorpe Road, Grantham, Lincs, NG31 9SN, which is authorised and regulated by the Financial Conduct Authority. Register number: 308390.
Copyright © Mobility House – 2025. All rights reserved.
  • →
  • 01405768030
  • mobilityhouse@aol.com
  • Review us on Google